Online Lunch Accounts
MyLunchMoney.com

Parents…
How about an easier way to deposit lunch money?
Papillion-La Vista Schools now offers online student lunch accounts
through MyLunchMoney.com


No more worries about running out of lunch money!
MyLunchMoney is a convenient option for the parents and students in our District.  It allows you to access your student’s lunch account online for making deposits and viewing account information.  You can say goodbye to the days of sending cash and checks to school and wondering how much money is left in the lunch account.  Benefits to you include:

• Convenience – The need for sending cash or checks is eliminated.  You can make payments at any time of the day or night.  With the ‘Smart Pay’ recurring payment option, your first payment can be your last.
• Peace of Mind – You will know that your child always has money available for meals and you can check the meal account balance online.
• Account Information – In addition to checking account balances, you will also be able to go online to check what your child is spending each day and what items they are purchasing.
• Faster Lunch Lines – As cash sales are eliminated through online deposits, lunch lines speed up in Junior and Senior High Schools, giving students more time to eat.

Frequently Asked Questions
Q.  What Credit/Debit cards can I use to deposit Money?
A.  At this time, you can use only MasterCard or VISA cards with this system.  Both credit and debit cards will work.

Q.  Is there a fee for using MyLunchMoney.com?
A.  There is no charge to the parent to use this service.

Q.  How safe is my credit/debit card information?
A.  Your personal and credit card information is protected by MyLunchMoney.com with the most advanced Internet security – SSL encryption certified by Verisign.

Q.  What is ‘Smart Pay’?
A.  Smart Pay is one payment option that is designed for busy parents who want to make sure that their child always has money in their account without having to constantly check their balance.  It allows you to set their account to automatically replenish the account when the balance gets low.  You set the level at which you want it replenished, your card is automatically charged and a monthly transaction report is sent to you.  **PLEASE NOTE: If set properly, Smart Pay is your best way to ensure your child never runs out of money in their account.

Q.  Can I be notified if my child’s account balance is low?
A.  Yes,under the ‘E-mail Notifications’ settings, you can select the option to be notified every time your child’s balance drops below $5.00.  However, using Smart Pay as described above may be a better option because it allows you the flexibility of setting your own low balance level and automatically funds the account without you having to do anything!

Q.  Will I be notified if my credit/debit card expires?
A.  You have this option under ‘E-mail Notifications’ and we strongly encourage you to select this option.  If selected by checking the box, you will be notified by e-mail 30 days before your card expires.

Q.  When will the money I deposit online show up in my child’s lunch account at the school?
A.  The money will show up in the account within 48 hours of the online transaction.  Therefore, it is important that you plan your deposits to ensure that there is still adequate money in the account to cover two days’ meals when the deposit is made.  The Smart Pay option can help you accomplish this as described earlier.

Q.  How will these transactions show up on my credit card or bank statements?
A.  The transactions will show up as ‘MLM’ followed by the name of the school where the deposit was made.  Example:MLM Parkview Heights Elementary.

Q.  Can I view my child’s spending history?
A.  In the ‘Meal History’ option, parents can view a week’s worth of meal purchases.

Q.  What items show up in the Meal History report?
A.  Items will include meals purchased, second portions of food, and a la carte items.  If further explanation is needed, you can contact the lunch para at the school.

Q.  Can I speak to a live person if I have questions about my credit/debit card transaction?
A.  MyLunchMoney.com has live representatives available to assist you Monday through Friday from 8:00 a.m. to 6:00 p.m. EST. Just call 1-800-479-3531.

Q.  Will any unused money in my child’s account carry over to the next school year?
A.  Yes,the District carries all balances over to the next school year, allowing you the convenience of starting the year with money already in the account.  The only students who need to ask for a refund are graduating seniors or students who are moving out of the district.  Refunds should be obtained at the school where your child attends.  Refunds cannot be issued online.

It’s easy to get started on MyLunchMoney.com.
Follow the instruction sheet that guides you through the major steps.
Before you begin enrolling, you will need to obtain the student ID number for each of your children.  This is not the PIN number they use in the lunch line.  Parents can obtain this number from the school or by calling the Food Service Office at 537-6250.
Papillion-La Vista Schools hopes that you will enjoy the convenience of making online deposits.  Remember, there is no cost to enroll or use this service.  For more information, call the Food Service Office at 537-6250.

Instructions for Enrolling in MyLunchMoney.com
There are four major steps to enrolling:  adding Account Information, Adding Students, adding Payment Information, and Funding Students.  NOTE:  You will find that, throughout the screens, the search and submit buttons will often be on the lower left side of the screen.

To begin, go the web page www.mylunchmoney.com.  Click on the orange ‘Enroll Now’ button.  You will be directed to a search screen.  Skip down to the third row ‘Search All Districts’ and look for ‘NE-Papillion-La Vista Schools’.  When you have selected it, click on the search button on the lower left side.  Choose the school for the first child you wish to enroll and click on ‘Select’ on the right hand side.  You will then be directed to step one.

Step One: My Account Information
In this step you are setting up your parent user name and password that you will use to access the program in the future.  Your password must be alphanumeric, at least 7 characters long.  Please keep a record of your user name and password. You will need them each time you visit the website.  You will then enter your first and last name and complete the required information.  After you have completed all the information, click on the submit button.  You will be directed to the ‘Add Student’ page.

Step Two: Add Student
This is the step where you will add your first student. The Student Info screen will appear.  You will enter the student’s first name and last name.  You will also enter student ID number, grade and birth date.  These last three items must be entered correctly or the student will not be enrolled successfully in myLunchMoney.com.  The student ID number is not the same as the PIN number your child uses in the lunch line. To obtain the student ID number, you can contact the school where your child attends or simply call the Food Service Office at 537-6250.  After you have entered this information, click on the submit button.

Step Three:  Payment Info
In this step you are adding the credit/debit card you wish to use to deposit money into the lunch account.  Click on ‘Payment Info’ on the upper right hand side.  When the screen appears, select which type of card you are using (Master Card or Visa) and enter the card number and other information.  Do not put any spaces or dashes between the numbers on the credit/debit card. Be sure to check the box at the bottom in order to be notified when your credit/debit card is about to expire.  Click the submit button.

Step Four:  Fund Student
This is the step where you are actually putting money into your child’s account.  Click on ‘Fund Student’ in the upper right hand corner.  You will have two options.  We recommend Smart Pay. 
With Smart Pay, you are choosing a recurring payment.  The payment will occur automatically as the balance reaches a low balance level that you will set. You will first choose the amount of the recurring payment (deposit) from the list or you can enter your own amount by selecting ‘custom’ and filling in the dollar amount in the box just to the right.  You will then enter the ‘Low Balance’ amount you want to trigger the recurring payment in the box to the far right.  We recommend the following low balance amounts:  Elementary-$5.00, Junior High-$7.50, Senior High-$10.00.

The other payment option is Pay As You Go.  With this option, you select the amount you want to deposit from the list, or enter a ‘custom’ amount in the box to the right.  You are making a one time payment when you select this option.

With either option, click the submit button. You will get an authorization code. Click the continue button if you wish return to the home page to add another student.  You will also receive an e-mail that the transaction has been completed.

Entering a Second Student
Once you’ve gone through the process, entering any remaining students is easy.  Click on ‘Add Student’ in the upper right hand corner of the home page.  On the screen that appears, you will have the option behind the school name to ‘change’ to another school if the second student is at another school.  You will add the student and fund the account just as you did for the first student.

Email Notification for Low Balance
If you have chosen the Pay As You Go option, it is highly recommended that you that you select the setting to be notified when the account balance drops below $5.00.  To do this, click on ‘Edit Account Info’ in the upper right corner.  Under ‘Email Notification Settings’, select the box for this option and click on the submit button.  Note: It is not necessary to select Email Notification if you have chosen the Smart Pay option.

Logging Out
When you are finished working in myLunchMoney.com, be sure to log out rather than simply closing the internet.  Do this by clicking on the purple ‘Log Out’ button in the top right corner.

Making Future Deposits/Checking Meal History
Once enrolled, when you return to www.mylunchmoney.com, you will simply enter your user name and password in the upper right hand corner.  You will then be taken directly to the screen that will enable you to go to ‘Fund Student’ to make deposits or to ‘Meal History’ to check on what your child is eating.